6.0_SCOPE OF WORK
6.1__Service Expectations
• The Leisure Centre has a kitchen (the lease space) in the concourse with rollup window into the Lobby. The food and beverage Operator’s primary function is to serve healthy food and beverage services for users of the facility during operating hours.
• The Operator will be responsible for all operations related to the food and beverage service including but not limited to promotion, staffing, training/certifications, inspections, supply and maintenance of cooking equipment and food contractors, etc.
• The Operator has exclusive use of the concession and one storage room as shown on the facility map in Appendix A.
• The Operator’s shall agree to provide services at all times deemed critical and necessary to the operation of the facility by the Town. Typical hours have previously been Monday-Friday 11 am- 1 pm & 3:30 pm-7:30 pm and on the weekends as the facility schedule permits. Typically, weekends require the Operator to be open from the start of the first game to the start of the last game each day. The Operator may close June 20-August 15. when facility bookings slow down. The Operator will be closed when the facility is closed (ex. statutory holidays, staff training, etc.)
• The Operator will be required to clean and maintain all Town equipment in a proper workmanship-like manner during the terms of this contract including grease traps. The Operator shall keep equipment in a good state of repair and shall maintain an effective preventative maintenance program at no cost to the Town.
• If the Operator is bringing in leased or owned equipment it shall be subject to the approval of the Recreation Manager prior to installation.
• The Operator agrees that they are responsible for all inspections of the Concession performed by AHS, all of which must be satisfactory. A copy of the annual inspection must be supplied to the Recreation Manager to be kept on record.
• The Operator acknowledges that people who rent other areas of the Leisure Centre for functions will be allowed to make their own arrangements for food services and this agreement does not give the Operator any special rights to provide such services; however, the Operator shall be at liberty to contract with such persons to provide them with food services in other rooms.
• The Operator and all the employees and contractors must abide by the Facility’s Code of Conduct.
• The Operator will be provided with the wall space above the concession for advertising. Any additional space must be discussed with the Recreation Manager.
